Last updated 20 July 2026
Operated by Orto Industries, LLC
These Terms of Service (“Terms”) form a binding legal agreement between you (“you,” “your,” or “User”) and Orto Industries, LLC, a California limited liability company (“Orto,” “we,” “us,” or “our”), governing your access to and use of the Orto mobile application (on iOS and Android), the website located at https://www.orto.mobi, and all related content, features, and services (collectively, the “Service”).
PLEASE READ THESE TERMS CAREFULLY. They include an Arbitration Agreement and Class Action Waiver (Section 18) that, unless you opt out, requires disputes to be resolved by binding individual arbitration and waives your right to a jury trial and to participate in class actions. They also disclaim warranties (Section 15) and limit our liability (Section 16).
By creating an account, downloading or installing the application, clicking “I agree,” or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not access or use the Service.
“Vehicle Data” means any vehicle history, title, brand, mileage/odometer, accident, salvage, theft, lien, ownership, registration, specification, recall, market-value, or similar information made available through the Service.
“Third-Party Data Provider” means any independent third party from which Orto licenses or otherwise obtains Vehicle Data or other content.
“Report” means any compiled vehicle history report, summary, score, estimate, or record set generated or displayed by the Service in response to a vehicle identification number (“VIN”), license plate, or similar query.
“Content” means all text, data, reports, graphics, images, software, and other materials available through the Service.
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that all registration information you provide is accurate and current. The Service is intended for users located in the United States and is not directed to any jurisdiction where the Service would be unlawful. The Service may be available for download outside the United States, but it is offered for use in the United States, and if you access it from elsewhere you do so on your own initiative and are responsible for compliance with local law.
4.1 What Orto is. Orto is an information tool that aggregates and displays Vehicle Data obtained from independent Third-Party Data Providers and from publicly available sources. Orto is a consumer of licensed data, not the originator, custodian, or guarantor of that data.
4.2 Source of Vehicle Data. Vehicle history, title, mileage, accident, ownership, recall, valuation, and similar information displayed within the Service is obtained from independent Third-Party Data Providers and public records. Orto does not create this information, does not independently verify its completeness or accuracy, and makes no representation or warranty that any Report is complete, current, accurate, or error-free. Vehicle Data may be incomplete, out of date, mis-keyed at its source, or unavailable for a given vehicle. Events that were never reported to a data source (for example, unreported accidents or repairs) will not appear in a Report. Orto has no ability to independently audit, verify, or correct the underlying records maintained by Third-Party Data Providers or public sources.
4.3 Reports are informational only. Reports are provided for general informational purposes only. Reports are not guarantees, certifications, appraisals, inspections, or warranties regarding any vehicle, and should not be relied upon as the sole basis for purchasing, selling, financing, insuring, valuing, or making any other decision about a vehicle. A Report is not a substitute for a physical inspection by a qualified mechanic or for independent verification of title, liens, and ownership.
4.4 Provider representation. Orto obtains Vehicle Data only from sources it reasonably believes are authorized to provide such information. Orto does not represent, warrant, or guarantee that any Third-Party Data Provider owns, controls, or is perpetually authorized to license all data it supplies. Orto relies in good faith on the contractual representations made by Third-Party Data Providers regarding their authority to license and distribute data, and Orto has no independent ability to verify every upstream licensing relationship or contractual restriction that may apply to such data. If Orto becomes aware that any information has been supplied to it in violation of applicable law or of a third party’s rights or contractual restrictions, Orto reserves the right to suspend, remove, or discontinue that information or data source immediately and without notice. Orto may change Third-Party Data Providers or discontinue any data source at any time to maintain legal and contractual compliance.
4.5 Not a consumer reporting agency. Orto is not a “consumer reporting agency” as defined by the federal Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (“FCRA”). Reports are not “consumer reports” and may not be used in whole or in part as a factor in establishing an individual’s eligibility for credit, insurance, employment, housing, or any other purpose regulated by the FCRA.
4.6 Permissible use of personal information (DPPA). To the extent any Vehicle Data is derived from motor vehicle records, you agree to use the Service and any Report only for purposes permitted by the federal Driver’s Privacy Protection Act, 18 U.S.C. § 2721 et seq. (“DPPA”), and analogous state laws. You will not use the Service to obtain, or attempt to obtain, personal information about any individual for any purpose not permitted by law. Orto does not knowingly provide personal information about individuals except as permitted by applicable law.
4.7 No professional advice. Reports and Vehicle Data are informational tools only. They are not, and are not a substitute for, legal advice, mechanical or engineering advice, appraisal or valuation services, title opinions, inspection reports, tax or insurance advice, or professional advice of any kind. You should obtain independent professional advice and a qualified physical inspection before relying on any Report for a decision about a vehicle.
4.8 Third-party claims; data-source removal. If Orto receives notice from any third party alleging that data, content, or information supplied to or displayed by Orto infringes intellectual property or other rights, violates contractual restrictions, or was supplied without proper authorization, Orto may, in its sole discretion and without liability to you, immediately suspend access to the affected content, remove or modify affected Reports or features, discontinue the affected data source, or terminate access to affected functionality, in each case with or without notice. Any remedy available to you for such a change is limited to the remedies expressly stated in these Terms.
Orto is an independent product operated by Orto Industries, LLC. Orto is not affiliated with, endorsed by, sponsored by, or associated with any vehicle manufacturer, dealer, government agency, or vehicle history report provider, unless expressly stated in writing by that party. All third-party names, logos, and trademarks are the property of their respective owners and are used, if at all, only for identification or descriptive purposes and do not imply any affiliation or endorsement.
6.1 Account creation. Some features require you to create an account. You may be able to register directly or through third-party sign-in (for example, Sign in with Apple or Google). You agree to provide accurate information and to keep it current.
6.2 Account security. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at mail@orto.mobi of any unauthorized use. We are not liable for losses arising from unauthorized use of your account.
6.3 One person, one account. Accounts are for individual use. You may not share, sell, transfer, or license your account to any other person.
7.1 Pricing models. Orto may offer the Service through (a) recurring subscriptions, (b) one-time purchases or prepaid credits/report packs, and/or (c) a free tier or free trial, in each case as described at the point of purchase. Current prices, features, and billing terms are disclosed within the Service before you complete a purchase.
7.2 Billing through app stores. Purchases made through the Apple App Store or Google Play are processed by Apple or Google and are also subject to their terms. Where a purchase is billed through an app store, that platform — not Orto — manages payment, renewals, and, in many cases, refunds and cancellation.
7.3 Automatic renewal (subscriptions). IF YOU PURCHASE A SUBSCRIPTION, IT WILL AUTOMATICALLY RENEW. Before you are charged, we will disclose that the subscription continues and automatically renews until you cancel, the length of the renewal term, the recurring amount (or range) you will be charged, and how to cancel. By purchasing a subscription you provide your express affirmative consent to the subscription and, separately, to its automatic renewal on these terms. Your payment method on file will be charged at the then-current price at the start of each renewal term unless you cancel beforehand. Where required by applicable law, we or the applicable app store will provide renewal reminder notices.
7.4 Free-to-paid conversions and trials. If we offer a free trial or promotional period that converts into a paid subscription, we will clearly disclose the terms, the date the trial ends, and the amount and frequency of charges that will begin if you do not cancel before the trial ends. You must take affirmative action to cancel before the end of the free period to avoid being charged.
7.5 Cancellation. All subscriptions and purchases are billed through the Apple App Store or Google Play, and you manage and cancel subscriptions using that platform’s subscription settings (for example, “Manage Subscriptions” in your Apple ID account, or “Subscriptions” in Google Play). You may cancel at any time, effective at the end of the then-current billing period. Cancellation stops future renewals; it does not retroactively refund amounts already charged except as required by law or the applicable app store’s policies.
7.6 Refunds. Except where required by applicable law or expressly stated at purchase, fees are non-refundable, and prepaid credits are non-refundable and have no cash value. Reports, once generated and delivered, are treated as consumed because the digital content has been immediately supplied, and you acknowledge that you lose any right of withdrawal or cancellation once a Report has been delivered. App-store purchases are subject to the refund policies of Apple or Google.
7.7 Price changes. We may change prices prospectively. For subscriptions, we will provide advance notice as required by applicable law, and changes take effect at the next renewal term. Your continued subscription after a price change takes effect constitutes acceptance of the new price.
7.8 Taxes. Prices are exclusive of applicable taxes unless stated. You are responsible for any taxes associated with your purchases other than taxes based on our net income.
Subject to these Terms, Orto grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and to view Reports for your own personal, non-commercial use. All rights not expressly granted are reserved.
You agree that you will not, and will not attempt to, and will not assist or permit any third party to:
Violation of this Section may result in immediate suspension or termination and may expose you to civil and criminal liability.
10.1 Orto’s rights. The Service, including its software, design, user interface, “Orto” name and logo, and all related intellectual property, is owned by Orto Industries, LLC and its licensors and is protected by intellectual property laws. Except for the limited license in Section 8, nothing in these Terms transfers any ownership right to you.
10.2 Third-Party Data Providers’ rights. All Vehicle Data and other Content supplied by Third-Party Data Providers remains the property of those providers or their licensors. Your license to view a Report does not grant you any ownership of, or right to redistribute, the underlying data.
10.3 Your content. If the Service allows you to submit content (for example, saved vehicles, notes, or correction requests), you retain ownership of it and grant Orto a worldwide, royalty-free license to host, use, reproduce, and display that content solely to operate and improve the Service.
10.4 Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual, royalty-free right to use it without obligation to you.
If you believe a Report contains inaccurate information, you may notify us at mail@orto.mobi with the VIN, the specific information you believe is inaccurate, and any supporting documentation. We may, but are under no obligation to, review the request and forward it to the relevant Third-Party Data Provider. Because Orto does not originate or control the underlying data, we cannot guarantee that any Third-Party Data Provider will investigate, amend, or correct its records, and we make no commitment as to any outcome or timeframe.
The Service offers an optional feature that uses your device’s camera to capture an image of a vehicle license plate and reads the plate characters using optical character recognition (“OCR”) so you can look up a vehicle. To perform this OCR, the plate image is sent to a third-party cloud provider (currently Google) and processed on infrastructure located in the United States. Any optical character recognition, machine-learning, or similar technologies used by the Service are used solely to identify the VIN or license plate you submit and to operate Service features; they do not create, modify, or determine the underlying Vehicle Data contained in any Report. If you save a vehicle, the associated image may be stored with your vehicle record so you can view it later; you can delete it as described in our Privacy Policy. OCR may misread characters, and you are responsible for confirming that the plate or VIN used for a lookup is correct. Camera access is optional and can be managed in your device settings.
The Service may contain links to, or integrations with, third-party websites, applications, or services that Orto does not control. Orto is not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their terms, and your dealings with them are solely between you and the third party.
14.1 By you. You may stop using the Service at any time and may close your account or cancel a subscription as described in Section 7.
14.2 By Orto. We may suspend or terminate your access to all or part of the Service, with or without notice, if we reasonably believe you have violated these Terms; if required to comply with law or a Third-Party Data Provider’s requirements; to protect the Service, our users, or third parties; or in cases of fraud, abuse, scraping, API misuse, chargebacks, or illegal activity.
14.3 Effect of termination. Upon termination, your license to use the Service ends. Sections that by their nature should survive — including Sections 4, 5, 9, 10, 11, 15, 16, 17, 18, 19, and 20 — survive termination.
THE SERVICE, ALL CONTENT, AND ALL REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORTO AND ITS AFFILIATES, LICENSORS, AND THIRD-PARTY DATA PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, ORTO DOES NOT WARRANT THAT THE SERVICE OR ANY REPORT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY VEHICLE DATA REFLECTS THE ACTUAL HISTORY OR CONDITION OF ANY VEHICLE. YOU ACKNOWLEDGE THAT VEHICLE DATA ORIGINATES WITH THIRD PARTIES AND PUBLIC RECORDS OUTSIDE ORTO’S CONTROL, AND THAT YOU ASSUME ALL RISK ARISING FROM YOUR RELIANCE ON ANY REPORT.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ORTO OR ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, LICENSORS, OR THIRD-PARTY DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, OR FOR THE COST OF A VEHICLE OR FOR ANY PURCHASE, SALE, FINANCING, INSURANCE, LENDING, REPAIR, INVESTMENT, OR OTHER DECISION MADE IN RELIANCE ON A REPORT, ARISING OUT OF OR RELATING TO THE SERVICE OR ANY REPORT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ORTO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORTO’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNT YOU PAID TO ORTO FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND ORTO. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless Orto and its affiliates, members, managers, officers, employees, licensors, and Third-Party Data Providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service or any Report; (b) your violation of these Terms or of any law or third-party right, including any Third-Party Data Provider’s terms, the FCRA, or the DPPA; or (c) your reliance on any Report. Orto may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
18.1 Informal resolution first. Before starting arbitration, you and Orto agree to try to resolve the dispute informally for at least 60 days after written notice to mail@orto.mobi (for a notice to Orto) or to the email on your account (for a notice to you).
18.2 Agreement to arbitrate. If we cannot resolve a dispute informally, you and Orto agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, and not in court, except as provided below. This Arbitration Agreement is governed by the Federal Arbitration Act.
18.3 Arbitration procedures. The arbitration will be administered by the American Arbitration Association (“AAA”) under its then-current consumer arbitration rules. The arbitration will be conducted in Sacramento County, California, or by video/telephone, or based only on written submissions, at your election for claims under the applicable small-claims threshold. The arbitrator’s award may be entered in any court of competent jurisdiction.
18.4 Class action waiver. YOU AND ORTO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any class or representative proceeding.
18.5 Jury trial waiver. To the extent any dispute proceeds in court rather than arbitration, YOU AND ORTO EACH WAIVE ANY RIGHT TO A JURY TRIAL.
18.6 Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court to protect intellectual property or stop unauthorized access, scraping, or misuse.
18.7 Right to opt out. You may opt out of this Arbitration Agreement within 30 days of first accepting these Terms by sending written notice with your name and account email to mail@orto.mobi with the subject “Arbitration Opt-Out.” If you opt out, Section 19 (Governing Law and Venue) governs disputes.
18.8 Batch arbitration. If 25 or more demands for arbitration of a substantially similar nature are asserted against Orto by or with the assistance of the same or coordinated counsel or entities, the parties agree the demands will be administered by AAA in sequential, staged batches of no more than 50 demands at a time (plus, if necessary, one final batch of fewer than 50), with a single set of filing and administrative fees per batch, to promote efficiency and reduce costs. A court of competent jurisdiction may enforce this provision, and any applicable statute of limitations will be tolled for demands awaiting assignment to a batch.
18.9 No class arbitration; effect of invalidity. The arbitrator may not preside over any class, collective, consolidated, or representative proceeding. If the class-action waiver in Section 18.4 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and resolved in a court of competent jurisdiction under Section 19, while all other claims proceed in arbitration. In no event will any class, collective, or representative claim be arbitrated.
18.10 Survival. This Section survives termination of your relationship with Orto.
These Terms and any dispute not subject to arbitration are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 18, you and Orto consent to the exclusive jurisdiction and venue of the state and federal courts located in Sacramento County, California.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new “Last Updated” date or through the Service). Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.
We may provide notices to you through the Service or by email to the address on your account. You may send legal notices to us at mail@orto.mobi or Orto Industries, LLC, 2108 N St, Ste N, Sacramento, CA 95816. Business telephone: (760) 606-2934.
22.1 Entire agreement. These Terms, the Privacy Policy, and any additional terms presented at purchase constitute the entire agreement between you and Orto regarding the Service and supersede all prior agreements.
22.2 Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary.
22.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
22.4 Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
22.5 Force majeure. Orto is not liable for any delay or failure to perform due to causes beyond its reasonable control, including data-source outages.
22.6 App stores (Apple and Google). Your use of the Orto application is also subject to the applicable Apple App Store or Google Play terms, and, to the extent you obtained the app from those stores, the following apply:
22.7 Export controls and sanctions. You represent and warrant that you are not located in, and will not use the Service in, any country or territory subject to U.S. Government embargo or comprehensive sanctions, and that you are not identified on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable export-control and economic-sanctions laws.
22.8 Copyright complaints. Orto respects intellectual property rights and responds to valid notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act. Notices may be sent to our designated agent at mail@orto.mobi.
22.9 Contact. Questions about these Terms may be sent to mail@orto.mobi.
Orto Industries, LLC — 2108 N St, Ste N, Sacramento, CA 95816 — Tel. (760) 606-2934 — mail@orto.mobi — https://www.orto.mobi